DIAS, M. T. V. ; SIQUEIRA, S. W. M. ; NUNES, B. P. ; BORTOLUZZI, M. ; MARENZI, I. ; KEMKES, P. . Investigating users’ decision-making process while searching online and their shortcuts towards understanding. In: The 17th International Conference on Web-based Learning (ICWL 2018), 2018, ChiangMai. Lecture Notes in Computer Science (LNCS). Heidelberg: Springer, 2018. v. 11007. p. 54-64. doi: 10.1007/978-3-319-96565-9_6
Investigating users’ decision-making process while searching online and their shortcuts towards understanding
Authors
Marcelo Tibau (UNIRIO)
Sean Wolfgand Matsui Siqueira (UNIRIO)
Bernardo Pereira Nunes (PUC-Rio & UNIRIO)
Maria Bortoluzzi (UniUd)
Ivana Marenzi (L3S Research)
Philipp Kemkes (L3S Research)
Abstract
This paper presents how we apply Exploratory Search KiP model, a model capable of assisting the visualization of search patterns and identifying best practices associated to users’ decision-making processes, to log analysis and how it helps understand the process and decisions taken while carrying out a search. This study aims to model searches performed through web search tools and educational resources portals, to enable a conceptual framework to support and improve the processes of learning through searches. Applying the model to log analysis, we are able: (1) to see how the information retrieved is used to define decision criteria about which data are worth extracting; (2) to draw inferences and shortcuts to support understanding; (3) to observe how the search intention is modified during search activities; and, (4) to analyze how the purpose that drives the search turned into real actions.
Keywords:
Exploratory search, Knowledge-intensive Process, Web searching, Web-based learning, Search pattern, Search decision-making process
doi: 10.1007/978-3-319-96565-9_6
