REZENDE RIBEIRO, Thiago Marques de; SIQUEIRA, Sean Wolfgand Matsui; GATTI DE BAYSER, Maira. Identifying intentions in conversational tools: a systematic mapping. In: XX Brazilian Symposium on Information Systems (SBSI), 20. , 2024, Juiz de Fora/MG. Proceedings […]. New York: Association for Computing Machinery, 2024 . Article No. 15, p. 1-10. DOI: https://doi.org/10.1145/3658271.3658286.